This is the latest post in a series titled Others First, as I process some things I’ve been thinking about lately. The series is based on the concept of “others firstâ€, which parallels some personal challenges we are embarking on with our church. While many of these ideas are based on what we are hearing in church, they apply to all of us (as individuals and businesses) regardless of our religious or political leanings. Again, my intent is not to be preachy, but to think out loud, and have you think along with me, as I envision a new way of living life and conducting business.
While this isn’t expressly about Social Media, I believe that by utilizing Social Media, we are turning the marketing paradigm on its head, and are being forced to put “others first.” In contemporary terms, it’s a different way of doing business.
There are two ways to approach business.
The first is to create your product, and then develop a market for it, perhaps by convincing people that they need what you are offering.
The second is to find the need first, and then create a product or service that meets that need.
The difference? The first is all about you, while the second focuses on the consumer. It may just be a matter of perspective, but all too often I feel like more businesses are operating from the first approach, when they should be operating from the second.
Social Media forces us to consider the customer at all times. This is part of what I mean by the phrase “others first.” If we put our customers first, ahead of the almighty dollar and our own profits, we will have better businesses operated by better individuals.
This concept is what we’ve been going through with our challenges. But it’s been easy. Too easy.
We went 12 hours without using water, but then it was over. And that was weeks ago. We barely remember what it was like.
Then we walked a mile to fill up a 5-gallon bucket with water, and then walked back home. Again, it’s a distant memory.
And we delivered several bags of groceries to a local food bank. It cost us a few bucks, but really not much of a challenge.
Part of putting others first in our lives and in our businesses is to get beyond doing the little things and making a commitment to put others first in all that we do. Not just our customers, but those in need. We can do this by not just raising awareness about needs, but by meeting those needs on a regular basis.
I believe that all of us, individuals and businesses alike, should find both local and global causes that we can support. Plus, we should always be ready to meet more immediate needs that arise as the result of disasters, such as the earthquake in Haiti or Hurricane Katrina.
Here’s our challenge for this week: In order to raise our awareness a bit more, my family, and many of our friends, will be going five days while eating nothing but rice and beans. That’s right: rice and beans. Three meals a day. For five days. This is because for about half the world, a cup or two of rice is all they get each day.
I invite you to join us on this challenge. For many of us, it won’t be easy. But it will open our eyes. And rice and beans are very cheap. The money we save on groceries for this week can be used to help those who are truly in need and would be happy to have rice and beans on their plates.
Again, it’s not much, but it will give us a better appreciation for what we have, and a better understanding of much other people don’t have. And five days will really push us, even though we know we could “cheat” at any time, and there is a clear end in sight.
In a now-famous quote, Mahatma Gandhi said, “You must be the change you want to see in the world.”
Change doesn’t happen on its own. And too often we think that our contribution won’t make a difference. But if we make a long-term commitment to make change, we can see an impact.
And working for change is infectious. If we start, others will follow.
Change can happen. This was brought home to me in a very real way this weekend upon hearing one of my favorite Bruce Hornsby songs, The Way It Is. Listen and enjoy. I’ve included the lyrics below so you can follow along.
And remember: Others First.
Standing in line marking time–
Waiting for the welfare dime
‘Cause they can’t buy a job
The man in the silk suit hurries by
As he catches the poor old ladies’ eyes
Just for fun he says “Get a job”
That’s just the way it is
Some things will never change
That’s just the way it is
But don’t you believe them
They say hey little boy you can’t go
Where the others go
‘Cause you don’t look like they do
Said hey old man how can you stand
To think that way
Did you really think about it
Before you made the rules
He said, Son
That’s just the way it is
Some things will never change
That’s just the way it is
But don’t you believe them
Well they passed a law in ’64
To give those who ain’t got a little more
But it only goes so far
Because the law won’t change another’s mind
When all it sees at the hiring time
Is the line on the color bar
That’s just the way it is
Some things will never change
That’s just the way it is
But don’t you believe them




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